Product Strategy Workshop (2 days)

• ​Learn how to build a deep understanding of your customer using empathy and customer journey maps
• Understand industry competition, macro trends and learn how to uncover a path of long term differentiation
• Learn how to build effective roadmaps, prioritizing the needs of customers and stakeholders systematically
• Learn lean methods of market validating features before handing off to the delivery team

Customer Empathy Workshop (1 day)

• ​Learn why understanding human psychology and behaviour are essential skills in a 1% product manager's toolkit.
• Learn how to use empathy maps and customer personas to uncover deep insights into your customer that impact every function of your business.
• Learn how to conduct an effective customer interview
• Learn how strangers become buyers and later raving fans using the customer value journey map.​

 Roadmapping Workshop (1 day)

• ​Learn prioritization techniques like the Kano model and User Story Mapping to help decide what comes first and why
• Learn how to balance offence vs defence projects effectively.  Offence projects grow the business whilst defence projects remove drag on the business (architecture, tech debt, bugs)
• Learn how to create internal and external roadmaps that help you communicate your vision and product strategy to stakeholders​​​​

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